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Make Their Day! Employee Recognition That Works - 2nd Edition
Make Their Day! Employee Recognition That Works - 2nd Edition
Make Their Day! Employee Recognition That Works - 2nd Edition
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Make Their Day! Employee Recognition That Works - 2nd Edition

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Author: Ventrice, Cindy

Brand: Berrett-Koehler Publishers

Color: Gold

Edition: Second

Features:

  • ISBN13: 9781576756010
  • Condition: New
  • Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Number Of Pages: 240

Release Date: 04-05-2009

Details: Product Description How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave—praise, thanks, opportunity, and respect—into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you’ll save money while obtaining better results than ever before. This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable. Review “I've said the key to developing people and creating great organizations is to catch people doing things right.  In Make Their Day! you'll learn how to best recognize others for their contributions.’ —Ken Blanchard, coauthor of The One Minute Manager® and Leading at a Higher Level "Ventrice does an excellent job of identifying the key issues that make or break effective recognition today, using fresh examples and case studies that show it can be done." —Bob Nelson, PhD, author of 1001 Ways to Reward Employees and The 1001 Rewards & Recognition Fieldbook “In this second edition, I enjoyed the additional insights into organizational culture and the issue of fairness, which align nicely with the need to personalize recognition.” —Doug Purcell, Vice President, Public Sector Service Sales, Cisco Systems   “Ventrice shows the importance of tying recognition to corporate values, goals, and measurement.” —Steven Ohm, Quality Administrator, A-dec, Inc.   "Simply put, this book will make your job easier and contribute to your success through effective recognition and employee engagement." —Cheryl A. Miller, Recognition Manager, Wells Fargo About the Author Cindy Ventrice is president of Potential Unlimited Seminars, a consulting company that helps improve performance by improving work relationships. Her clients include Wells Fargo, Cisco Systems, MIT, Stanford University, State Farm Insurance, and Bell Canada. Excerpt. © Reprinted by permission. All rights reserved. Real Results A new sales manager is given the second-lowest-performing region. He believes that people who feel valued will outperform others and so he decides to make recognition a priority. His first quarter as manager, his team beats its quota. The second quarter they do it again, and at the end of the third quarter . . . well, at the end of the third quarter they are the second-highest-performing region! They went from second-lowest-performing to second-highest in nine months. It is a simple fact: people who feel valued perform at a much higher level. Think about a great manager you’ve had, one who made you feel valued. What would you have done to make him or her look good? I know the answer. A lot! An executive leaves one company for another. With him, he takes his “good, solid performers.” The new company is built on a culture of recognition. Once he adapts to their style, he says, “My good, solid performers became stars.” 2 His good, solid performers became stars. Wouldn’t you like to have a few more stars on your team? With a little time and effort to offer meaningful recognition, you will see significant results. Results that you can see—that is what this book is about. Make Their Day! will introduce you to recognition that works—recognition that is meaningful, memorable, and boosts morale, productivity, and profits. As you read this book, you will learn simple, effective techniques that you can begin to implement today. Making Recognition a Priority I know

EAN: 9781576756010

Languages: English

Binding: Paperback

Item Condition: UsedLikeNew